Kingsoftkeys.com Return Policy
The Kingsoftkeys.com team thanks you for your business.
This policy applies to all products visible on the Kingsoftkeys.com website.
Kingsoftkeys only sells products in the form of digital purchases; no physical products are available for sale or delivery.
Your Right to Cancel a Purchase
Without stating a reason, you have the right to cancel your order within a maximum of 3 days from the day you ordered the item, provided the product has not yet been sent by email.
You do not have the right to cancel an order if delivery to your email address has already been initiated.
To initiate your cancellation request, contact us by:
Email: contact@kingsoftkeys.com
Phone: +212 664526075
Refund
If the payment process was upon delivery, no refund is available as the product has not yet been paid for. However, if your payment is processed using our card payment method, you will be refunded within a maximum of 14 business days.
Return Conditions
To be eligible for a return, please verify that:
The product was purchased within the last 3 days;
You have not used the product key.
The following items are not eligible for a return:
Used items.
Misused items.
Digitally delivered items.
We have the sole right to refuse a return of any of the products listed below. You are still eligible for 24/7 technical support to resolve your issues.
Returning a Product
To return your product, after contacting us at +212 664 526 075 or contact@kingsoftkeys.com and checking if it’s eligible for a return, send it to the following email address: Contact@kingsoftkeys.com
Refunds
If you have any further questions about our return policy, please contact us:
By email: contact@kingsoftkeys.com
By phone: +212 664 526 075